Open source alternative to HubSpot CRM, Salesforce, Pipedrive, Zoho CRM and Attio
Last verified
Manage leads, deals, and contacts in a self-hostable CRM with unlimited users, Kanban boards, and built-in call and WhatsApp integrations.
A growing team can add reps without raising licensing costs and keep leads, deals, and organizations in one pipeline.
You need a large marketplace of prebuilt third-party integrations out of the box.
Teams that sell by phone or WhatsApp can log calls through Twilio or Exotel and keep conversations linked to the deal record.
Your team relies on channels beyond those listed, such as a specific dialer the CRM does not integrate with.
Existing Frappe users can add the CRM to the same ecosystem and connect it to ERPNext for invoicing and accounting.
You have no interest in running or learning the Frappe stack and want a plain single-binary install.
Many CRMs charge per user, so every new salesperson raises the bill. Others are too basic to model a real sales process, or too complex to adopt without a consultant. Frappe's own sales team ran into this and found no tool that was simple, affordable, and open source. The result is teams stuck between spreadsheets and expensive hosted CRMs, with customer data held by a vendor they cannot switch away from easily. Frappe CRM targets that gap with a simple interface, unlimited users, and code you can host and modify yourself.
Activities, comments, notes, tasks, and other details for a lead or deal sit on a single page, so reps do not jump between screens to update a record.
Drag leads and deals across pipeline stages on a Kanban board, or build views with custom filters, sorting, and columns. Views can be saved, made public, or pinned for quick access.
Twilio and Exotel are built in for making and receiving calls, with call recording. WhatsApp messaging works through the Frappe WhatsApp app, and the website describes pulling Facebook and Instagram leads into the pipeline.
Add custom fields and tables, or attach pluggable Python scripts for automation. The CRM uses the same framework as other Frappe apps, so extending data models follows one pattern.
Connect the CRM to ERPNext to add invoicing, accounting, and more alongside sales tracking.
Salesforce, HubSpot CRM, and Pipedrive are commercial products, and Frappe's own materials note that most CRMs are priced per user. Frappe CRM is free to self-host under AGPL-3.0 with unlimited users. If you use Frappe's hosted plans instead, pricing is based on compute, starting at $5 per month for unlimited users.
The paid CRMs run as vendor-hosted services. Frappe CRM can run on your own server through the easy-install script or Docker, so customer records stay in a database you control. Frappe Cloud is available if you prefer managed hosting.
Frappe CRM is built on the Frappe Framework, so you can add custom fields and tables or attach Python scripts, and you have access to the source code. The paid tools offer their own configuration options, but you cannot change the product's code.
Frappe CRM covers leads, deals, contacts, organizations, a Kanban board, custom views, and call logging through Twilio and Exotel. WhatsApp requires the separate Frappe WhatsApp app. Large paid suites such as Salesforce and HubSpot cover a much wider range of marketing, service, and reporting products, and this pack does not show Frappe CRM matching that breadth.
Pick Frappe CRM if per-seat cost and data control matter more than a large integration marketplace. Stay with the paid tools if you depend on their specific ecosystems or need a vendor-run service with contractual support.
Self-hosting runs in Docker: download the compose file and setup script, then start the container on your server.
```bash
mkdir frappe-crm
cd frappe-crm
wget -O docker-compose.yml https://raw.githubusercontent.com/frappe/crm/develop/docker/docker-compose.yml
wget -O init.sh https://raw.githubusercontent.com/frappe/crm/develop/docker/init.sh
docker compose up -d
```Frappe CRM is licensed under AGPL-3.0. You can self-host and modify it. If you run a modified version as a network service for others, the license requires you to make that modified source available.
No. The project describes itself as a CRM for unlimited users. Frappe's hosted pricing is based on compute, with instances starting at $5 per month for unlimited users. Self-hosting has no seat fee.
The README documents an easy-install script that deploys a production instance with Docker images, which it says takes about 5 minutes. It also provides a Docker Compose setup and a local bench setup for development.
Yes. Twilio and Exotel are built-in integrations for making and receiving calls, with call recording. WhatsApp works through the separate Frappe WhatsApp app. ERPNext integration adds invoicing and accounting.
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